Human Factors / Ergonomics

Intergo focuses on designing for human use. Intergo promotes a human centered design approach and consults on Human Factors / Ergonomics.

Definition Human Factors / Ergonomics

Ergonomics (or human factors) is the scientific discipline concerned with the understanding of the interactions among humans and other elements of a system, and the profession that applies theoretical principles, data and methods to design in order to optimize human well being and overall system performance. (IEA)

Practitioners of ergonomics, ergonomists, contribute to the planning, design and evaluation of tasks, jobs, products, organizations, environments and systems in order to make them compatible with the needs, abilities and limitations of people. 

Three fundamental characteristics of HFE can be derived from these descriptions:

  • HFE takes a systems approach.
  • HFE is design driven.
  • HFE focuses on two related outcomes: performance and well-being.

Domains of Specialization

Our approach is multidisciplinary to ensure all aspects are taken into account. Intergo advices on ergonomic issues by using various approaches such as physical science and human movement sciences, industrial and mechanical engineering (means and interfaces), environmental factors, psychology (mental processes and workload) and organizational aspects.

For two domains we have developed separate mini-sites:

Life-Cycle Ergonomics™

Intergo has a clear vision on the relationship between people, technology and organization. This vision is called Life-Cycle Ergonomics ™.
Each appliance, workstation, each building has its own life cycle. Every phase of the lifecycle has its specific users. Therefore, Intergo incorporates in the design phase the mode of production, distribution, use, maintenance and disassembly. In short, Intergo not only has eyes for end users, but attention is paid to all users who in any phase of the lifecycle interact with a machine, product or workplace.

Human Factors Integration

To ensure that within (large) development projects human aspects of specification, design, production, use and maintenance are incorporated Intergo uses an approach called  'Human Factors Integration (HFI).

HFI is a systematic process for identifying, monitoring, evaluating and resolving human related issues in order to create a good balance between people and technology. It is the realization of a human-centered approach in the process of systems engineering.

Cost benefits

What is the added value of applying Human Factors design? In short, it contains human values - like Safety, Health, Comfort en Fun - as well as economic values like Efficiency, Efficacy, Quality and Flexibility. We strive for a balalnced combination of both human and economic values.

Intergo has developed a cost-benefit model of ergonomic interventions. This allows us to quickly calculate your plans or our advice. A simplified version of this model can be downloaded (Excel, 44kB).


Pausdam 2
3512 HN Utrecht
The Netherlands
+31 30 677 87 00


Human Factors at The Oscars

- 15 Mar 2017 -

My fellow human factors specialist Steven Shorrock wrote an excellent blog about the incident at The Oscars where the wrong movie was initially...

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Intergo welcomes a new colleague.

- 31 Aug 2017 -

Eleonora is our new colleague! She studied Industrial Design and Design for Interaction specialized in Medical Design.

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