Information

Information plays an important role in the rail and public transport sector. These include various forms of travel information, signs and signals, and communication systems. The traveler wants to be informed in a consistent and logical way about his trip. Moreover, there are groups with limitations, having special requirements on legibility, audibility and tangibility. For staff, information also may be a safety critical factor.

Projects Information

Operational processes and ERTMS level 1

Operational processes and ERTMS level 1

On the Havenspoorlijn, the rail track between the Maasvlakte, an industrial zone near Rotterdam, and Barendrecht, the European Train Control system ERTMS level 1 is applied. Information about for example the permitted train speed is transmitted to the train driver not only by means of signs and signals along the track, but also by means of a display (DMI ETCS) in the train cabin.
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Pictogram international travellers Hispeed

Pictogram international travellers Hispeed

In the Netherlands, some railway stations contain gates through which a traveller can only pass if he or she has a Public Transport chip card, called the ‘ OV-chip card’. On these stations, bar code readers are added to one or more of the gates, so that international travellers can go through the gates. Since not all gates will get bar code readers, it is necessary to mark the gates that do have bar code readers. Read more

Safety Communication

Safety Communication

Important announcements that we make verbally are not always received correctly. Remember the game in which a sentence has to be passed on in a whisper via a whole row of people? At the end of the row it is often an entirely different announcement than at the beginning! Read more

Train diagnostic system for train drivers

Train diagnostic system for train drivers

In the Netherlands Railways’ newest double-deck train sets a diagnostic system is installed to detect malfunctions and breakdowns of train equipment. By means of a touchscreen in each cabin the train driver can be informed about the status of the equipment. Intergo specified and designed the interaction between train driver and diagnostic system. Read more

Contact

Richard van der Weide MSc EurErg Richard van der Weide MSc EurErg
managing partner / human factors consultant

Melcher Zeilstra MSc EurErg Melcher Zeilstra MSc EurErg
partner / human factors consultant