Workload & Organisation

Workload & Organisation

Luckily a growing number of organisations are becoming aware that their success depends on their people. It's especially when people play a critical in (safety) performance, that Intergo can provide the most added value. For example questions like: how far can or must I go with automation, how much information can my employees cope with, how many employees do I need for safe and effective process control?

Measuring Workload

Intergo has a unique method for measuring workload. Aside from measuring and optimising physical workload, we also specialise in mental workload. Our Workload Model forms the basis for this.


The results can then form the input for staffing level questions, automation questions, development and operating concepts, fatigue management and timetables. Or, vice versa: calculate the effect on workload, staffing levels and safe performance by changes proposed by you. Below are examples of a number of projects.

Workload & Organisation - projects

Mental workload of train signallers

ProRail, the Dutch infrastructure manager, aims at an optimal mental workload for train signallers. Train signallers complained about their workload being either too high or too low, also there were issues with the differences in the level of mental workload on different workplaces. read more

Manning instrument for EU inland waterways

In the inland waterway transport sector, the European Social Partners - ETF, EBU and ESO - aim for the development of modern manning regulation for crewmembers on the European Waterway Network. The only regulation in force now is the RNP (Rhine Navigation Personnel). read more

Necessity of a second air traffic control tower

Schiphol Amsterdam Airport created a fifth runway in order to relieve a less favourably located runway. This runway was quite far away from the current control tower. read more

Root causes in airside safety

Safety in all processes on Amsterdam Airport Schiphol is of utmost importance. The Schiphol joint sector Integral Safety Office identified residual risks in aircraft ground handling and ground transportations despite previous actions undertaken. Therefore, the need to truly understand these risks and the root causes behind them has arisen. read more