Rail en OV

Energie en industrie



Rail en OV




Treinreizigers op een perron


Unique knowledge and tools

Our expertise focuses primarily on:

  • Workload and staffing
  • Ergonomic workplace design
  • Incident and risk analysis
  • Safety (organisational, behaviour, culture)
  • Vehicle ergonomics
  • Usability / UX design
  • Medical devices usability

We have developed separate mini-sites for two fields of work:


Human-centred design en Human-centred organisations

Our consultancy is driven by international standards on Human-centered design (ISO 9241-220; ISO 6385 and ISO 26800) and Human-centered organisations (ISO 27500). We have developed unique toolkits in the above areas of expertise, which are always based on the latest scientific knowledge and accepted standards. Intergo's approach is multidisciplinary. We use expertise from physical human and human movement sciences, industrial and technical design, safety science, environmental factors, psychology (mental processes and workload) and organisational and change management.
Since we often work in safety-critical environments, safety ergonomics is an important field of work. Here we combine personal safety and system safety.
Integrating system performance and people's well-being is what makes us unique! We always cooperate with you as a customer and with end users. It is not without reason that we are valued very high by our customers on creating support among management and end users in our projects.

Life-Cycle Ergonomics™

Intergo has a clear vision of the relationship between man, technology and organisation. We call this vision Life-Cycle Ergonomics™.

Each device, each workplace, each building has its own life-cycle. There are users in all phases of the life-cycle. In the design phase Intergo therefore already takes this into account for the method of production, distribution, use, maintenance and disassembly.

In other words, Intergo does not only take the end users into account. Attention is paid to all people, who, in whichever phase of the life-cycle, come into contact with a machine, product or workplace.

Human Factors Integration

In order to ensure that, in (large scale) development processes, the aspects related to people are respected, during specification, design, production, use and maintenance, Intergo adheres to an approach based on the so-called Human Factors Integration (HFI).

HFI is a systematic process for the identification, monitoring, assessing and solving of human aspects in order to achieve a good balance between people and technology. It is the  human oriented approach within the process of system engineering.

Cost Benefit Model

What is the added value of Human Factors Design? In short it incorporates human values  - like Safety, Health, Comfort and Pleasure - and economic values like Efficiency, Effectiveness, Quality and Flexibility. We strive to combine the human and business values.

Intergo has developed a cost benefit model  with which we can quickly and transparently assess the implications of your plans or our advice. You can download a simplified version of this model here download (Excel, 44kB).