Rail en OV

Energie en industrie



Rail en OV




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Human Factors and Ergonomics

In a nutshell, Intergo focuses on designing for people. Intergo places people at the centre and provides advice about the human factors or other words Human Factors / Ergonomics.

Design Focussed on Humans

Human Factors or Ergonomics is the scientific field that examines the interaction between humans and other elements of a system, and the profession that applies this science to designs so that human well-being and system performance can be optimised.
In other words, it is about designing products and processes for humans, with the following unique characteristics:

  • Human Factors has a system approach
  • Human Factors is design oriented
  • Human Factors combines 2 goals: performance and well-being

We are unique in finding the balance between system performance and human well-being.


Field of work

Intergo uses a multidisciplinary approach in order to ensure coherence. Intergo provides advice about ergonomic questions based on various lines of approach, like physical human factors and the science of human movement, industrial and technical design (resources and interfaces), environmental factors, psychology (mental processes and workload) and organisational aspects.

Aangezien we vaak in veiligheidskritische omgevingen werken, is veiligheidsergonomie een belangrijk werkveld. Hierin combineren we persoonlijke veiligheid en systeemveiligheid.

Since we often work in safety-critical environments, safety ergonomics is an important field of expertise. In this we combine personal safety and system safety.

We have developed separate mini-sites for two fields of work:

Life-Cycle Ergonomics™

Intergo has a clear vision of the relationship between man, technology and organisation. We call this vision Life-Cycle Ergonomics™.

Each device, each workplace, each building has its own life-cycle. There are users in all phases of the life-cycle. In the design phase Intergo therefore already takes this into account for the method of production, distribution, use, maintenance and disassembly.

In other words, Intergo does not only take the end users into account. Attention is paid to all people, who, in whichever phase of the life-cycle, come into contact with a machine, product or workplace.

Human Factors Integration

In order to ensure that, in (large scale) development processes, the aspects related to people are respected, during specification, design, production, use and maintenance, Intergo adheres to an approach based on the so-called Human Factors Integration (HFI).

HFI is a systematic process for the identification, monitoring, assessing and solving of human aspects in order to achieve a good balance between people and technology. It is the  human oriented approach within the process of system engineering.

Cost Benefit Model

What is the added value of Human Factors Design? In short it incorporates human values  - like Safety, Health, Comfort and Pleasure - and economic values like Efficiency, Effectiveness, Quality and Flexibility. We strive to combine the human and business values.

Intergo has developed a cost benefit model  with which we can quickly and transparently assess the implications of your plans or our advice. You can download a simplified version of this model here download (Excel, 44kB).